Here’s Why a Regular Oil Change is an Absolute Must

December 27, 2023

Everyone knows that every so often, your car needs an oil change. However, it can be easy to put off this small task, but just remember doing so for too long could spell trouble for your vehicle. Motor oil plays an essential role in making sure your car is operating at its best. The health and functionality of your engine is very much tied to motor oil.

Oil Change | TRC Automotive

If you took a look at the inside of your engine, you’d notice that there are a lot of moving parts rubbing up against each other and creating friction. This motion results in heat, and without motor oil there to lubricate these moving parts, driving your car could easily cause your engine to overheat. An overheated engine could then “lock up” and become totaled, making it a costly part to replace.


An engine needs not only motor oil, but generally clean oil. As motor oil ages and picks up debris, it can thicken and cause other problems for the engine. Dirty and abrasive motor oil can wear out the pistons and gaskets in your engine. Replacing old oil will ultimately prolong the life of your engine.


The most straightforward way to avoid engine troubles caused by neglecting an oil change is of course, making sure your vehicle has sufficient oil. Doing an oil change yourself can be messy and require some expertise and tools. It is almost always worth it to go to an auto shop to get it done by a professional to save yourself from having to handle the job. A simple oil change is relatively inexpensive, and definitely more economical than risking the health of your engine. The cost of an oil change will depend on a few factors, including the size of your vehicle and the type of oil you choose for your vehicle.


During your oil change, your replacement oil options usually include:


  • Conventional
  • Synthetic
  • Synthetic blend
  • High mileage


We are always happy to advise you on the best type of oil for your vehicle. If you’re looking for a hassle-free oil change done by experienced professionals, please contact us today to get started.

What Is The Spectrum Award For Customer Service And What It Means For Our Customers?  | TRC Automoti
February 27, 2026
Awards can feel like fluff if they do not connect to your day-to-day experience. In auto repair, what most drivers really want is simple: a shop that listens, explains what matters, and does the work right without turning it into a drawn-out mess. So when a customer-service award comes up, it should mean something practical, not just a plaque on the wall. The Spectrum Award for Customer Service is one of those recognitions that is tied to customer satisfaction, not sales volume or flashy marketing. Here is what it is, how it is earned, and what it should mean for you when you bring your vehicle in. What The Spectrum Award Recognizes The Spectrum Award is a customer satisfaction recognition presented by City Beat News. The idea is to spotlight businesses that consistently deliver strong service experiences for their customers, not just a one-time great interaction. It is awarded annually, which matters because consistency over time is what separates a solid shop from a lucky week. For drivers, that focus is a good sign. It points to how people are actually treated, how communication goes, and whether the shop handles problems responsibly when things get complicated. How Businesses Earn The Award The award is tied to a rating system that looks at customer satisfaction data and patterns. The intent is to filter out obvious bias and focus on repeatable indicators of service quality. In plain terms, it is meant to reflect how customers experience the business, not how loudly the business talks about itself. In 2025, we were honored to receive this award, and we take that seriously. It is not a finish line. It is a reminder that the way we treat people has to stay sharp on the busy days, not just when everything is easy. Why Customer Service Matters In Auto Repair Auto repair is stressful when you feel out of the loop. Most people do not mind paying for a necessary repair, but they do mind surprises, vague explanations, or being talked into something they do not understand. Good customer service in a shop means you know what is being recommended and why, and you are not pressured into panic decisions. It also means the shop respects your time. Clear scheduling, realistic timelines, and updates you do not have to chase down are part of what makes the whole process less frustrating. What This Means For Your Visit A customer satisfaction award should translate into a predictable experience . You should expect a conversation that starts with your symptoms and your goals, not a generic sales pitch. You should also expect options when there is more than one reasonable path, along with the tradeoffs explained in plain language. It should also mean follow-through. If a shop says it will call you with an update, it should happen. If something changes mid-repair, you should hear about it before the bill is finalized, not after. How We Keep The Experience Consistent Consistency comes from doing the basics well, every time. That includes listening carefully, documenting what we find, and explaining the plan in a way that makes sense. It also includes a straightforward inspection process so we are not guessing at the cause of a problem or throwing parts at it. We also try to keep recommendations grounded. If something can wait, we should say so. If something is time-sensitive, we should explain what could happen if it is delayed, without turning it into scare tactics. Where Regular Maintenance Fits In The biggest customer-service win is preventing emergencies whenever possible. Regular maintenance helps reduce breakdowns, protects expensive components, and keeps small issues from piling up into a bigger repair list all at once. It also gives you more control, because you are choosing the timing instead of getting forced into it by a failure. A good shop will help you prioritize, not overwhelm you. That means focusing on what affects safety and reliability first, then building a plan that fits your driving habits and your budget. Get Customer-Focused Auto Repair In Belmont, NC With TRC Automotive If you want a service that puts clear communication and solid workmanship first, the next step is to book an appointment so it’s handled correctly. Schedule service with TRC Automotive in Belmont, NC, when you’re ready to stay ahead of repairs and keep your vehicle dependable without the runaround.
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You’re ready to head out the door, but when you turn the key or press the start button, your car just won’t budge. A car refusing to start is a common problem, but it doesn’t always mean you’re facing a major repair. In this blog, we’ll walk you through some common reasons your car won’t start and share easy tips to get you back on the road in no time. 
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The Importance of Spark Plugs: What You Need to Know Spark plugs are a small but a very important component in your vehicle’s engine. They ignite the air-fuel mixture inside the engine, which allows it to run smoothly. If your spark plugs are worn out, it can lead to poor engine performance, decreased fuel efficiency. Why Spark Plugs Matter: Fuel Efficiency - Well functioning spark plugs help your engine burn fuel efficiently, improving gas mileage. Engine Performance - Spark plugs make sure there is smooth acceleration and proper engine function. Emissions - Faulty spark plugs can increase harmful emissions, affecting both the environment and your car's performance. Signs You Need New Spark Plugs: Rough idling or engine misfires Decreased Fuel Efficiency Having a hard time starting your vehicle Poor Acceleration or sluggish performance When to Replace Spark Plugs: Spark plugs typically last between 30,000 to 100,000 miles, depending on your car’s year, make and model. Check your owner’s manual for the recommendation times to replace your spark plugs. If you notice any of the signs above, it’s time to replace your spark plugs. At TRC Automotive Repair, we can help you make sure your spark plugs are in top condition for a smooth ride. Schedule an appointment today!
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Your air filter is one of those small yet incredibly important parts that can have a big effect on your car’s overall health. Air Filters may not get the spotlight like your engine or brakes, but making sure it is clean is essential for keeping your car running well. Let’s talk about how often you should replace your air filter, and why it matters? What is an air filter and why is it an important part of your car? The air filter makes sure your engine gets clean air in it. It prevents dust, dirt, debris, and other particles from getting into your engine, where they can cause damage or cause issues with the performance of the engine. Getting clean air to the engine is important. Our technicians at TRC Automotive Repair can definitely take a look at your air filter for you. How often should you replace it? It depends on a few different things, like the make and model of the vehicle, how you drive and the environment you drive your vehicle in. Typically it is recommended to change the air filter every 15,000 - 20,000 miles or at least once a year. But it is better to look at your car’s owner manual for specific directions. Living in certain conditions may require you to change the air filter a little bit more often: Dusty or polluted environments: If you drive in areas with super dusty or polluted air, your air filter is going to get dirty quicker and will need to be changed out more often. City Driving: Shorter trips with a lot of stop-and-go traffic can cause your engine filter to become clogged quicker, because your engine is revving at a lower speed and is exposed to more debris. Extreme use of Air Conditioning or Heat: Using your A/C more often in polluted areas can cause the air filter to clog up quicker. Signs your Air Filter needs to be replaced: While car dealers recommend replacing the air filter at a certain mileage, there are also clear signs that it needs to be changed, such as: Reduced Engine Performance: If you notice a stall in your engine, especially whenever you are accelerating, it may be because your air filter is clogged and there is poor airflow getting to the engine. Poor Fuel Efficiency: When the air filter is dirty it will cause the engine to work harder to get the air it needs to work properly. That can cause higher fuel consumption. If suddenly you are filling up your gas tank more often, it may be time to change your air filter. Unusual Engine Sounds: If your engine is not getting the proper amount of air, it can start to sound rough or start to misfire. This is a sign of the engine not getting air due to a clogged air filter. Check Engine Light: Sometimes, a clogged air filter can cause your check engine light to turn on. It may be a list of different issues but you should always keep your Air Filter in mind. Visible dirt or damage – If the air filter looks dirty, damaged, or torn, it’s time for a replacement. Replacing your air filter regularly is an easy and cheap way to keep your car running well, save fuel, and prevent bigger engine problems later. Let our technicians take care of that for you at TRC Automotive Repair in Belmont, NC.